Human Resource Management Cert Skills

Human Resource Management Cert Skills



18 Jun 08:00 - 22 Jun 16:00 - Nairobi
Sunstar Hotel Nairobi

Route

INTRODUCTION

Employees
are the lifeblood of any company and keeping your employees happy is the main goal of any human resources department. We believe our clients achieve peak performance through the optimal
use of the talents of their employees.

Communicating and consulting with your internal clients may challenge you to be technical and creative at the same time.

Objectives

Understand various personality styles



Analyze employee needs accurately
Handle difficult objections and complaints
Gain valuable insights into employee concerns
Be proactive rather than reactive
Display empathy and handle the emotions of employees
Gain agreement from unhappy employees
Work as a team when dealing with customer concerns; maximize team resources
Systematically focus on alternative actions and solutions
Organize effective oral and written presentations
Manage project scope and task delegation

How do you expect to benefit from this workshop?

Your on-the-job performance will immediately improve
You’ll gain all the information needed to understand and participate in a variety of human resource functions and activities
Your confidence in dealing with complex and often perplexing human resource and employee relations law issues will increase!

Why Train with Us?

We teach the powerful tools that guarantee participants gain the insight into employee behavior and learn the effective tools for creating lasting employee satisfaction.
Our services cover the full spectrum of human resource issues and have been developed to help you get the greatest value from your workforce.
Kenvision Techniks will help you communicate with impact by using consultative skills. In doing so, we look at your unique issues and priorities to help you effectively interact with your employees.
On-Site Training can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Content

Introduction to HR Management
Employment laws: Complying with legal requirements
Hiring strategies: Interviewing
Compensation program:
Planning
Human Resource Performance management
Accurate Employee Needs Analysis
Employee Discipline: Handling Difficult Objections & Complaints
Managing an Efficient & Effective payroll
Emotional Intelligence: Displaying Empathy & Handling Employees Emotions
Team Management
Maximizing Team Resources
Employee Apathy
Dealing With Unhappy Employees
Employee Welfare Health and safety
Collective Bargaining: Setting in motion the process, handling the upsets on the way; Creating a win-win, etc
Personal Effectiveness
Building awareness of mindsets, choices, and actions for impact and effectiveness
Managing Project Scope & Task Delegation
Human Resources Management Information Systems
Presentation skills
Organizing Effective Oral & Written Presentations
Action Planning & Certification

Teaching and Assessment

Assessment will take place through group discussion and classroom activities as guided by your tutor.


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